Join CDRN and leverage the CDRN merchant portal to access customer disputes directly from issuers. no integration required.
CDRN helps you mitigate fraud, avoid costly chargeback fees, fines and related operational expenses. As card-not-present (CnP) transactions continue to increase, more customers are bypassing the merchant and going directly to the card issuer to dispute charges. this leaves the merchant without the opportunity to resolve a customer dispute before the transaction becomes a chargeback. the CDRn merchant Portal solves this problem by delivering customer disputes directly to you.
- No integration required to join CDRN and begin reducing your chargebacks
- Immediate notification of cardholder disputes from the issuer
- Use a single user account to manage descriptor enrollment and case resolutions across multiple merchant accounts
- User friendly web portal with role based user permissions, flexible notification options and detailed case history
- Stop delivery of physical goods before they become a loss
- Reduce internal costs associated with receiving, handling and responding to chargebacks